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Privacy Policy

Privacy Policy

Last updated: February 12, 2026

1. Introduction

AgencyOps, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at agencyops.dev (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

Information You Provide

  • Account information: Name, email address, password, and profile picture when you register
  • Organization data: Agency name, address, phone number, and branding details
  • Client data: Names, email addresses, and contact information of your clients
  • Business documents: Proposals, contracts, invoices, and related content you create through the Service
  • Payment information: Billing details processed through our payment provider (Stripe)

Information Collected Automatically

  • Usage data: Pages visited, features used, and actions taken within the Service
  • Device data: Browser type, operating system, IP address, and device identifiers
  • Cookies: Session cookies for authentication and analytics cookies for improving the Service

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your transactions and send related notifications
  • Generate AI-powered content (proposals, contracts, suggestions)
  • Send important updates, security alerts, and support messages
  • Analyze usage trends to improve our platform
  • Comply with legal obligations
  • Detect, prevent, and address technical issues or fraudulent activity

4. AI & Data Processing

Our AI features process your input data (e.g., project descriptions, client briefs) to generate proposals, contracts, and suggestions. Important details:

  • Your data is processed in real-time and is not stored in AI training datasets
  • We use third-party AI providers (e.g., Google, OpenAI) subject to their data processing agreements
  • AI-generated content belongs to you and is stored in your account
  • You can request deletion of all AI-processed data at any time

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers: Hosting (Vercel), payments (Stripe), email (SendGrid), and AI providers who assist in operating the Service
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • With your consent: When you explicitly authorize sharing

6. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest (AES-256)
  • Passwords are hashed using bcrypt with salt rounds
  • Regular security audits and vulnerability assessments
  • Role-based access controls and authentication
  • Automated backups and disaster recovery procedures

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account deletion:

  • Account data is deleted within 30 days
  • Backups containing your data are purged within 90 days
  • Anonymized, aggregated data may be retained for analytics

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request an export of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@agencyops.dev.

9. Cookies

We use essential cookies for authentication and session management. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top reflects the most recent revision.

11. Contact Us

For privacy-related questions or concerns, please contact us at privacy@agencyops.dev or visit our Contact.